Monjasa has launched a mobile app that provides real-time data flows for its global tanker fleet straight to the mobile phones of its customers.

• The pioneering move enables end-to-end transparency and is designed to show what a more holistic industry approach may look like in 2023 and beyond.
• The firm is determined to keep challenging the status quo in the supply chains via a more personal business approach.

Key features of the app include:

• Real-time supply notifications
• Monjasa fleet positions and vessel specifications
• Overview of Monjasa enquiries and orders
• Customer satisfaction surveys
• CO2 emissions data
• Fuel efficiency, temperature and volume calculations
• Invoice details
• Supply types, fuel grades and historical volume development
• Transparent claims handling flow

What they said: Monjasa's CEO, Anders Østergaard, commented: "By sharing real-time data and business insights with our customers, we are closer connected to each other than ever before. We are pushing digitalisation to the limit and our ultimate ambition is to provide complete end-to-end transparency across our operations as fast as the satellite technologies allow us to do it."

• Mauricio Lacayo, AVP, Supply Chain, Royal Caribbean Group, remarked: "Instead of exchanging multiple messages about individual fuel orders, this digital platform provides full transparency across all the transaction and logistic details."
• Andrea Zapata, Ocean Freight Operations, Bunge, said: "We are finding it very handy and helpful as a decision making tool."