Thu 11 Dec 2014, 11:56 GMT

Shell's technical service team for lubricants customers


Oil major says the importance of technical service is 'increasingly crucial' with slow steaming, new environmental regulations and the upcoming change in fuel sulphur limits.



Source: Shell Marine Products

Shell Marine Products (SMP) today offers a complete portfolio of marine lubricants for almost any type of vessel, from large container ships to fishing boats. But with recent developments, such as the prevalent practice of slow steaming, new environmental regulations such as the revised vessel general permit (VGP) in US waters and the change in fuel sulphur limits in ECAs, the importance of technical service is increasingly crucial to bringing peace of mind to ship operators.

SMP employs a team of technical experts spread out around the world that is dedicated to help solve customers’ lubrication issues and also help improve equipment performance. They answer technical queries, give product and changeover advice and provide technical troubleshooting. An SMP technical expert also conducts onsite equipment inspections as well as consults with the ship’s chief engineer to verify if the proper feed rate is applied to optimise operations.

Aside from its technical experts, SMP also offers Shell Rapid Lubricants Analysis, which includes a comprehensive lubricant sampling plan; recommendation of the most appropriate test suite for each piece of equipment; and advice on sampling frequency and how to take a representative sample of used oil.

There is also the Shell Rapid Lubricants Onboard Alert, a unique portable device that provides on board measurement and recording of magnetic iron content in oils and greases.

"These days, offering a suitable product should be coupled with the appropriate expert advice for changeovers and feed rates. Our technical service team here in SMP is always ready to help answer our customers’ lubrication questions and give them peace of mind," said Jan Toschka, General Manager of Shell Marine Products.


Maritime and Port Authority of Singapore logo. Singapore opens applications for additional LNG bunkering licences  

Maritime and Port Authority sets 27 March deadline for operators seeking new supply permits.

A cargo port in Singapore. Singapore reports record marine fuel sales and container throughput in 2025  

Port of Singapore handled 56.77 million tonnes of marine fuel, up 3.4% year-on-year.

Grande Manila naming ceremony. Grimaldi takes delivery of seventh ammonia-ready car carrier Grande Manila  

The 9,241-ceu vessel was delivered in Shanghai and begins Asia–Europe service this week.

Barcelona Maersk naming ceremony. Maersk takes delivery of final 17,480-teu dual-fuel containership  

Barcelona Maersk completes six-vessel class built with HD Hyundai Heavy Industries in South Korea.

Container terminal with stacked containers. Ports face 2030 deadline for shore power as only 20% of EU connections installed  

TT Club warns European ports lag behind on onshore power supply infrastructure ahead of mandatory 2030 regulations.

Viking Cinderella vessel. Viking Line reports cargo record and tenfold biogas increase in 2025  

Baltic Sea ferry operator transported 139,484 cargo units while reducing greenhouse gas emissions by 60,000 tonnes.

Hartman Seatrade vessel render. Hartman Seatrade orders Wärtsilä 31 engine for new heavy lift vessel  

Dutch operator selects fuel-efficient engine and propulsion package for 3,800-dwt newbuild at Rock Shipbuilding.

Sustainable sign. Superalfuel workshop to examine safety and sustainability of alternative marine fuels  

Event in Montenegro will focus on hydrogen, ammonia, and methanol deployment in port areas.

Uniper and AM Green agreement signing. Uniper signs deal for up to 500 kt/yr of renewable ammonia from AM Green  

Agreement marks first long-term RFNBO-certified renewable ammonia offtake deal for an Indian company.

Panama Canal Authority and Monjasa partnership signing. Panama Canal Authority and Monjasa sign five-year cooperation agreement  

Partnership to fund community projects in Panama Canal Watershed focused on environment and education.