Spot port prices: Web
All website spot port prices (e.g. Singapore VLSFO) are updated daily, between Monday and Friday (see 'Public holidays' below for exceptions).
Bunker Index generally collects and publishes spot port prices whilst trading is taking place in each market in order to provide users with up-to-date prices.
The precise timing of updates for a port on any given day will depend on a number of factors, including:
Spot port prices: API
'Last' APIs update automatically to show the last spot price published for each port product (e.g. Singapore VLSFO). For example, if the time were 00:05 GMT and the price for Singapore VLSFO had not yet been added for the current day, then the last spot price published for the previous day would be shown.
'Today' APIs update automatically to show the last spot price published for each port product during the current day (GMT) only. For example, if the time were 00:05 GMT and the price for Singapore VLSFO had not yet been added for the current day, then no price for Singapore VLSFO would be shown.
'End of day (EOD)' APIs show the last spot price published for each port product on the previous day. They automatically become available at 00:00:01 GMT of the current day.
Forward port prices: Web & API
Forward port prices (web and API) for a given trade date and delivery date/month are published once a day, between 00:00 and 02:00 GMT the following day.
Monthly, quarterly & yearly spot port averages: Web & API
All monthly spot port averages (web and API) are published between 00:00 and 12:00 GMT on the first day of each month for the previous month.
All quarterly spot port averages (web and API) are published between 00:00 and 12:00 GMT on the first day of each quarter (Jan 1, Apr 1, Jul 1, Oct 1) for the previous quarter.
All yearly spot port averages (web) are published between 00:00 and 12:00 GMT on the first day of each year (Jan 1) for the previous year.
BIX Indices: Web & API
BIX Indices (web and API) for a given date are published once a day, between 00:00 and 06:00 GMT the following day.
Public holidays
Price data is not published/updated for the following public holiday dates due to markets being closed:
The point of contact for users will be through the Support Desk at or by phone at +44 1704 601 000.
Typical working hours are 9:00 a.m. to 5.30 p.m., UK time, but contact can also be made outside working hours by email.
For the availability of data on its servers, Bunker Index has been guaranteed an uptime of at least 99.9 percent by its server provider.
Data on Bunker Index's servers will be accessible every day of the year, 24 hours a day, except for:
In the event of maintenance, Bunker Index shall use reasonable endeavours to provide users with as much advance notice as possible.
In its endeavour to provide a reliable service for its customers, Bunker Index has internal processes in place to collect prices and check the accuracy of prices collected. Also, Bunker Index works with a trusted network of market contacts. However, Bunker Index does not guarantee that the services offered will be error-free or free from defects in design or engineering, and Bunker Index will not be liable to any third party for service errors or inaccuracies.
Access to or use of the data may be subject to interruption or delay. Bunker Index will not be liable to any third party for any interruption or delay in the service resulting directly or indirectly from circumstances beyond its control, including without limitation problems with connectivity, equipment, computer viruses, theft, strikes, government restrictions, wars, acts of God or any other circumstances that may be beyond its control.
This Service Level Commitment is provided for informational purposes only and is not legally binding or enforceable as a contractual obligation.
