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DNV Petroleum Services (DNVPS), a provider of marine fuel management solutions, has appointed John Gilligan to the position of Global Sales & Marketing Manager effective 1st September 2010.

Gilligan was formerly DNVPS Regional Manager in the London office.

Prior to joining DNVPS as a customer service manager in 1998, he was with Blue Star Line for 25 years, holding various engineering positions both at sea and ashore.

A chartered engineer by profession and an IMarEST member, Gilligan obtained his MBA (Marketing) in 2003. The same year, he was promoted to Station Manager, responsible for DNVPS’ operations in Algeciras, Spain. In 2005, he was appointed Regional Manager, with a market portfolio comprising the UK, Ireland, Portugal, Italy, Spain, Turkey, Malta, Monaco and Israel.

In his new role, Gilligan is in charge of key account management, customer satisfaction monitoring and service enhancement. He will develop initiatives to create additional value for clients and other key stakeholders. One of his most important deliverables is in translating market needs into viable product development opportunities for DNVPS.

Gilligan said “With my extensive seagoing and shore-based experience with a shipping company, I empathise with operators, who are now working in an increasingly regulated environment. I have firsthand knowledge of the challenges that vessels can encounter from poor fuel quality, while grappling with the tasks of optimising fuel efficiency and reducing air emissions.”

“In my new position, I look forward to further strengthening the DNVPS culture of holistic problemsolving. We will keep our focus on being the shipping industry’s preferred fuel management partner in the long-term.”

DNVPS managing director Tore Morten Wetterhus said: “John has a rich technical background which combines very well with his excellent track record in customer service management. He has the calibre to bring our global team of customer service managers to the next level of excellence. Our expectations of him are high, but so is our confidence in his abilities.”